Contact Our Team: Editorial, Legal & General Support
Departmental Directory: How to Reach Us
We require all formal inquiries to be submitted via email to maintain a verifiable written record. We do not operate a telephone switchboard for general enquiries.
Report mathematical inaccuracies, outdated operator licensing data, or broken links.
UK-GDPR data requests, affiliate disclosures, or advertising standards queries.
Questions about site navigation or requests for additional responsible gambling resources.
Once you submit your enquiry to the appropriate department, our team follows a defined response schedule.
Response Times & Service Level
We dedicate our primary editorial effort to analysing slot mechanics and maintaining operator listing tables. Incoming enquiries are prioritised to make sure genuine readers receive timely assistance.
What Counts as a Legitimate Enquiry
Factual corrections (wrong RTP figure, expired licence number, broken link), UK-GDPR data requests, and responsible gambling resource requests all qualify. Sales pitches, SEO partnership offers, and requests to remove negative operator data do not.
Before sending your email, please review the strict limitations on what our team can address.
Important Warning: Third-Party Casino Disputes
Because we operate as an independent informational publisher, we have no administrative access to any online casino database, player account, or financial transaction record.
Our team cannot assist with delayed operator withdrawals, blocked casino accounts, or uncredited bonus funds. If you experience a financial or technical dispute with a UKGC-licensed casino, contact that operator's customer support directly. If the dispute remains unresolved, you can escalate it to an approved Alternative Dispute Resolution (ADR) provider such as IBAS.
Our About Us page explains our editorial methodology and funding model. The Legal & Compliance page covers the full UK regulatory framework and responsible gambling resources.